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How to email shift details to assigned staff

Staff can be send details about their assigned shifts by right-clicking a shift or project on the Planner and selecting 'Send Email'.

Updated over a year ago

Step 1: Access the Planner Page

  • Navigate to the "Planner" page.

Step 2: Right Click the Desired Shift or Project

  • On the planner page, find an assigned staff member who you would like to email.

  • Alternatively, right-click a shift or project to email all assigned staff.

  • Right-click on the staff member or the header of the desired shift or project. This should open a context menu.

Step 3: Select "Send Email"

  • In the context menu, look for an option that says "Send Email".

  • For projects, you can also select an "Send Email (Day)" option which will only target staff working on the selected project for that day.

Step 4: Draft Your Email or Use Template

  • After selecting "Send Email," a dialog box will appear where you draft the message you'd like to email staff.

  • You will have an option to select a template to quickly input a pre-saved message. Templates can be created in the Admin area by admin and manager level users.

  • One file can be attached to emails should you wish to forward any documentation related to the shift or project.

  • Merge Tags can be utilized in your emails to personalize the message for each recipient. See below for available Merge Tags.

Step 5: Send the Email

  • Click the "Send" button to send the email associated with the selected shift.

Merge Tags

Merge Tag

Can Use When

{{staff_fullname}}

Sending Any Email

{{staff_firstname}}

Sending Any Email

{{staff_lastname}}

Sending Any Email

{{shift_date}}

When Sending Emails About Selected Shifts

{{shift_start}}

When Sending Emails About Selected Shifts

{{shift_duration}}

When Sending Emails About Selected Shifts

{{shift_task}}

When Sending Emails About Selected Shifts

{{shift_label}}

When Sending Emails About Selected Shifts

{{shift_note}}

When Sending Emails About Selected Shifts

{{shift_staff_note}}

When Sending Emails About Selected Shifts

{{shift_department}}

Only When Sending Emails About Selected Shifts

{{project_name}}

When Sending Emails About Selected Projects and Shifts

{{project_location}}

When Sending Emails About Selected Projects and Shifts

{{project_client}}

When Sending Emails About Selected Projects and Shifts

{{project_comment}}

When Sending Emails About Selected Projects and Shifts

{{project_schedule}}

Only When Sending Emails About Selected Projects

{{today_date}}

Sending Any Email

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